Accessibility

Accessibility statement for Air Quality Lewisham

This accessibility statement applies to https://airquality.lewisham.gov.uk only. This is the website for Air Quality in Lewisham

The website is run by Ricardo PLC. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts

  • zoom in up to 300% without the text spilling off the screen

  • navigate most of the website using just a keyboard

  • navigate most of the website using speech recognition software

  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)


We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Most of our site is accessible and it conforms with WCAG2.1 AA standard. We know some parts of our website aren’t fully accessible:

  • online forms are missing some programmatic labels so are not announced correctly by a screen reader
  • some elements in our online forms are not keyboard operable
  • most older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us at aqinfo@ricardo.com 

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any accessibility problems that aren’t listed on this page, or think we’re not meeting accessibility requirements, you can email us at aqinfo@ricardo.com 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Compliance status

Ricardo is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

  • Error messages from the postcode/location search function on the Monitoring Map and Forecast Map do not show in Full screen mode.

  • The diffusion tube network data is currently only available on the map. We aim to provide this in a table soon